Refund & Cancellation Policy
Last updated: January 1, 2026
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Refund & Cancellation Policy
Last Updated: October 8, 2026
01 — Scope of This Policy
This Refund & Cancellation Policy applies to payments, registrations, enquiries or other transactions made through or in connection with this website, to the extent applicable.
Individual projects, developers or service providers may have separate cancellation and refund terms. Where applicable, the specific project terms shall also be reviewed before making a payment or registration.
02 — Registration & Booking Payments
Any registration, booking amount or other payment made in relation to a property project shall be subject to the applicable project terms, payment conditions and documentation provided at the time of registration.
Submission of a registration form or payment request does not by itself guarantee allotment, availability or final confirmation unless expressly confirmed by the concerned developer or authorized party.
03 — Cancellation Requests
A cancellation request should be submitted through the applicable communication channel and should include sufficient details to identify the relevant registration or transaction.
- Registration or application details
- Applicant name and contact information
- Transaction or payment reference
- Reason for cancellation, where required
04 — Refund Eligibility
Refund eligibility depends on the nature of the payment, applicable project terms, cancellation conditions and the circumstances of the request.
A payment will not automatically become refundable merely because a cancellation request has been submitted.
Where a refund is applicable, the amount payable shall be determined in accordance with the relevant terms and conditions.
05 — Applicable Deductions
Where permitted under the applicable terms, certain amounts may be deducted before processing a refund.
- Applicable administrative charges
- Transaction or payment processing charges
- Applicable statutory or third-party charges
- Other deductions specifically mentioned in the applicable project or service terms
06 — Refund Processing
Once a refund is approved, the refund may be processed using the payment method or bank details applicable to the original transaction, subject to verification requirements.
Processing time may depend on the payment gateway, banking institution, verification process and other circumstances outside our direct control.
07 — Payment Verification
Payments may be subject to verification before a registration, booking or refund request is processed.
Users may be required to provide transaction references, payment confirmations or other supporting information where reasonably necessary.
08 — Developer & Project-Specific Terms
Property projects may be governed by developer-specific booking, allotment, cancellation and refund conditions.
Where a project developer or authorized entity has prescribed specific refund or cancellation terms, those terms may apply to the relevant transaction.
09 — Non-Refundable Amounts
Certain payments, charges or fees may be non-refundable where this has been clearly communicated in the applicable terms before the transaction.
Users should carefully review the relevant project and payment terms before making any payment.
10 — Contact Us
For cancellation or refund-related queries, please contact us with your registration and transaction details so that the request can be reviewed.
DDJAY Plot Haryana
Email: info@ddjayplotharyana.com
Phone: +91 85069 02734